Friday, September 1, 2017

Twitter Customer Service

If a million monkeys could write a script for Hamlet then it would take a Trillion to write the Twitter Customer Service handbook.

Twitter says my Twitter account is a "bot" and locks me out.  Ok, annoying, whatever.  It wants to call my phone.  OK. 

Old phone number.  Oh I will just change it.

....I can't change my number in the account?

WTF?

"Open a general help ticket."

24 hours later no human response. No number to call. Nothing.

With COMCAST at least I get a rude human on the phone. Twitter has just become worse than Comcast.

Wow.